Roofing & insurance questions, answered
Straight answers about free inspections, insurance claims, deductibles, warranties and response times.
Common questions
Quick, honest answers. Tap a question to open it.
Are inspections really free?
Yes. Inspections are free, with no obligation. We walk you through what we find, and you decide what to do next.
Can you help with my insurance claim?
Yes. We document the damage, write a detailed estimate, and we meet your adjuster on site. The decisions about your claim stay yours, while we handle the roofing side.
Will you cover my deductible?
No. Your deductible is part of your agreement with your insurance company, so we never offer to pay or waive it.
How soon can you come out?
We get back to you within 24 to 72 hours. Active leaks and storm damage get a faster response, so call us right away if water is coming in.
Should I repair or replace my roof?
It depends on the roof’s age and the damage. After the inspection, we explain what we found and your options, so you can decide.
What warranty do I get?
A 5-year workmanship warranty from Skyline, in writing, plus the manufacturer’s warranty on your materials.
Do you work on businesses and rental properties?
Yes. Most of our work is homes, but we also handle roofs for business owners, landlords and rental properties across DFW.
¿Atienden en español?
Sí. Nuestro equipo habla español y le acompaña en todo el proceso, desde la inspección hasta el final del trabajo.
Are you insured?
Yes. Skyline is fully insured.
Do you do more than roofing?
Yes. We also handle exterior work like siding, gutters and fences, plus interior repairs and full renovations, including damage a storm or leak left behind.
What areas do you serve?
All of Dallas–Fort Worth, from our home base in Sachse. We also take on larger projects anywhere in Texas.
Get your roof checked before the next storm.
Free inspection. No obligation. Hablamos español.
